We have been given the all clear on this issue. Support Chat should now be performing normally. If you are still experiencing issues please let us know via support@iqmetrix.com
Posted Feb 03, 2026 - 18:15 EST
Update
Messaging functionality within Support and Community remains unavailable due to an ongoing issue with Salesforce who is currently working to resolve this. We are monitoring and will provide updates as they become available to us. Please continue to direct all Support inquiries to support@iqmetrix.com
Posted Feb 03, 2026 - 17:40 EST
Update
Messaging functionality within Support and Community is unavailable due to current ongoing Status issues with Salesforce. We are monitoring and will provide an update as soon as service is restored. Please continue to direct all Support inquiries to support@iqmetrix.com
Posted Feb 03, 2026 - 16:58 EST
Identified
Currently Messaging functionality within Support and Community is unavailable. This is due to current ongoing Status issues with Salesforce. We are monitoring and will provide an update as soon as service is restored. Until that time, please direct all Support inquiries to support@iqmetrix.com
Posted Feb 03, 2026 - 14:44 EST
Investigating
We are currently investigating the Support Chat feature not working