iQmetrix

All Systems Operational

About This Site

Welcome to the home of iQmetrix system performance. Here, you’ll find real-time and historical data on the iQmetrix system’s status. If there are any interruptions in service or if there is maintenance scheduled for this system, information will be posted on this page.

Have questions or concerns beyond the information provided on this page? Please reach out to the iQmetrix Support team at support@iqmetrix.com.

Uptime over the past 90 days. View historical uptime.
RQ Operational
90 days ago
100.0 % uptime
Today
General RQ Operational
90 days ago
100.0 % uptime
Today
Logins Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
RQmobile Operational
90 days ago
100.0 % uptime
Today
General Rqmobile Operational
90 days ago
100.0 % uptime
Today
Logins Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Business Intelligence (BI) Operational
90 days ago
100.0 % uptime
Today
Data Connect Operational
90 days ago
100.0 % uptime
Today
Database Replication Operational
90 days ago
100.0 % uptime
Today
RQ Reporting Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
Bill Pay Operational
90 days ago
100.0 % uptime
Today
Online Payments Operational
90 days ago
100.0 % uptime
Today
Terminal Service Operational
90 days ago
100.0 % uptime
Today
Pay Online Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
MSP (iQ) Operational
90 days ago
100.0 % uptime
Today
First Data Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
Carrier Integration Operational
90 days ago
100.0 % uptime
Today
General Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Rogers Carrier Integration Operational
90 days ago
100.0 % uptime
Today
US Cellular Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Verizon Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Tbaytel Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Telus/Koodo Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Bell/Virgin Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Lucky Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Shaw Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Freedom Carrier Integration Operational
90 days ago
100.0 % uptime
Today
VivaTracker Operational
90 days ago
100.0 % uptime
Today
VT Reporting Operational
90 days ago
100.0 % uptime
Today
POS Entry Operational
90 days ago
100.0 % uptime
Today
Website Log-in Operational
90 days ago
100.0 % uptime
Today
Tracker Operational
90 days ago
100.0 % uptime
Today
Partner Integrations Operational
90 days ago
100.0 % uptime
Today
General Partner Integration Operational
90 days ago
100.0 % uptime
Today
VMI Operational
90 days ago
100.0 % uptime
Today
Warranty Operational
90 days ago
100.0 % uptime
Today
Trade-In Operational
90 days ago
100.0 % uptime
Today
myRQ Operational
90 days ago
100.0 % uptime
Today
eCommerce Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
100.0 % uptime
Today
Verizon BOPIS Operational
90 days ago
99.97 % uptime
Today
Endless Aisle Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 11, 2026

No incidents reported today.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026
iQ Metrix Support Routing Issue
Resolved - This issue has been resolved and all systems are functioning as expected.
Jun 8, 10:54 EDT
Identified - iQ Metrix Support Chat is now working. We are working to resolve additional routing issues. More updates to follow.
Jun 8, 10:13 EDT
Investigating - We are currently experiencing an interruption affecting our Support Chat and Voice channels. Our team is actively investigating and working to restore service as quickly as possible.
Jun 8, 09:59 EDT
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
RQ Desktop Installer Unavailable
Resolved - The issue affecting the RQ Desktop installer has been resolved. As part of this fix, we replaced the digital certificate used to sign our software with a new one. When Windows installs software, it verifies two things: that the software is legitimately signed, and that the certificate has an established trust history built up over time through normal use. Because our new certificate is freshly issued, Windows may display a security warning the first time you run the installer, this is expected behavior and does not indicate a problem with the software itself. These warnings will become less frequent on their own as more users install the software and Windows builds trust with the new certificate over time. No action is required on your part beyond the one-time acknowledgment. Your software is safe. The certificate change is a routine part of maintaining our software signing process, and the installer has been fully verified by our team.

If you have any questions or run into any issues, please don't hesitate to reach out to us at support@iqmetrix.com.
Jun 3, 12:34 EDT
Investigating - We are aware of an issue with the RQ Desktop Installer being unavailable. Our teams are currently investigating and we will provide updates as more information becomes available.
May 22, 14:21 EDT
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

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