Trade-In Service - Timeout Error
Incident Report for iQmetrix
Resolved
Errors have stabilized for the Trade-In service. Our teams will continue to monitor and verify further testing during business hours. Thanks again for your patience.
Posted Jan 31, 2024 - 19:17 EST
Monitoring
Our development and database teams intervened and we're seeing continual improvement of Trade-In errors. Once we have the all clear we will communicate that out.

Thanks for your patience.
Posted Jan 31, 2024 - 18:34 EST
Investigating
We're receiving reports of errors being returned from the Trade-In service, we are investigating and will provide further context on scope and resolution as soon as they're available.
Posted Jan 31, 2024 - 18:16 EST
This incident affected: Partner Integrations (Trade-In).