iQmetrix

All Systems Operational

About This Site

Welcome to the home of iQmetrix system performance. Here, you’ll find real-time and historical data on the iQmetrix system’s status. If there are any interruptions in service or if there is maintenance scheduled for this system, information will be posted on this page.

Have questions or concerns beyond the information provided on this page? Please reach out to the iQmetrix Support team at support@iqmetrix.com.

Uptime over the past 90 days. View historical uptime.
RQ Operational
90 days ago
99.95 % uptime
Today
General RQ Operational
90 days ago
99.88 % uptime
Today
Logins Operational
90 days ago
99.88 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
RQmobile Operational
90 days ago
99.99 % uptime
Today
General Rqmobile Operational
90 days ago
100.0 % uptime
Today
Logins Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Carrier Integration Operational
90 days ago
99.99 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Business Intelligence (BI) Operational
90 days ago
100.0 % uptime
Today
Data Connect Operational
90 days ago
100.0 % uptime
Today
Database Replication Operational
90 days ago
100.0 % uptime
Today
RQ Reporting ? Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
Bill Pay Operational
90 days ago
100.0 % uptime
Today
Online Payments Operational
90 days ago
100.0 % uptime
Today
Terminal Service Operational
90 days ago
100.0 % uptime
Today
Pay Online Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
MSP (iQ) Operational
90 days ago
100.0 % uptime
Today
First Data Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
Carrier Integration Operational
90 days ago
100.0 % uptime
Today
General Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Rogers Carrier Integration Operational
90 days ago
100.0 % uptime
Today
US Cellular Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Verizon Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Tbaytel Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Telus/Koodo Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Bell/Virgin Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Lucky Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Shaw Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Freedom Carrier Integration Operational
90 days ago
100.0 % uptime
Today
VivaTracker Operational
90 days ago
99.99 % uptime
Today
VT Reporting Operational
90 days ago
100.0 % uptime
Today
POS Entry Operational
90 days ago
100.0 % uptime
Today
Website Log-in Operational
90 days ago
99.99 % uptime
Today
Tracker Operational
90 days ago
100.0 % uptime
Today
Partner Integrations Operational
90 days ago
99.84 % uptime
Today
General Partner Integration Operational
90 days ago
100.0 % uptime
Today
VMI Operational
90 days ago
100.0 % uptime
Today
Warranty Operational
90 days ago
99.37 % uptime
Today
Trade-In Operational
90 days ago
100.0 % uptime
Today
myRQ Operational
90 days ago
100.0 % uptime
Today
eCommerce Operational
90 days ago
100.0 % uptime
Today
Hub ? Operational
90 days ago
100.0 % uptime
Today
Verizon BOPIS Operational
90 days ago
100.0 % uptime
Today
Endless Aisle Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025
AppleCare Canada Invoice Failure
Resolved - The issue with AppleCare+ is now resolved and our internal teams and Apple have given the all clear.

All Systems have returned to normal. If you are still experiencing issues, please reach out and engage our Support Team.
Apr 3, 11:35 EDT
Update - Our team is still waiting on next steps from Apple on resolution of the ongoing AppleCare incident. Our team is on stand by until we receive further instructions. We are expect additional information this afternoon.

We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.
Apr 2, 13:54 EDT
Update - Our team is still waiting on next steps from Apple on resolution of the ongoing AppleCare incident. Our team is on stand by until we receive further instructions.

We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.
Apr 2, 10:12 EDT
Update - This incident is still active. Our teams are currently waiting on a response back from Apple on next steps.

We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.
Apr 1, 17:06 EDT
Update - We have identified an issue related to specific certificates. Our team has reached out to AppleCare for assistance in resolving this matter. This incident will remain ongoing until we receive additional information from Apple regarding the next steps.

We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.
Apr 1, 15:37 EDT
Update - Our team is currently still working to resolve the identified issue. More updates will follow.
Apr 1, 15:25 EDT
Identified - Our team has identified the issue and is now working towards a resolution. More updates to follow.
Apr 1, 15:04 EDT
Update - We are continuing to investigate the issue. More updates to follow.
Apr 1, 14:55 EDT
Investigating - We have report of Applecare failing when invoicing for Canadian Client. Our Incident Management Team has been engaged to investigate the issue. More updates will follow.
Apr 1, 14:39 EDT
Apr 2, 2025
Apr 1, 2025
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
RQ Service Disruption - Multiple Services impacted
Resolved - This issue is now resolved and our internal teams have given the all clear. All systems have returned to normal. If you are still having issues please reach out and engage our Support Team.
Mar 26, 13:24 EDT
Monitoring - Mitigation procedures were implemented and we are seeing increased system health. We are currently moving this incident to a monitoring state. More updates will follow.
Mar 26, 13:05 EDT
Update - Our Incident Management team is currently performing mitigation procedures to resolve the issue. We are still investigating and identifying the root cause. More updates to follow.
Mar 26, 12:50 EDT
Investigating - RQ is currently experiencing a Service Disruption. Clients are reporting issues with login/authentication as well as other services being impacted. Our Incident Management team has been engaged and is actively investigating the issue. More updates to follow.
Mar 26, 12:40 EDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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