iQmetrix

All Systems Operational

About This Site

Welcome to the home of iQmetrix system performance. Here, you’ll find real-time and historical data on the iQmetrix system’s status. If there are any interruptions in service or if there is maintenance scheduled for this system, information will be posted on this page.

Have questions or concerns beyond the information provided on this page? Please reach out to the iQmetrix Support team at support@iqmetrix.com.

Uptime over the past 90 days. View historical uptime.
RQ Operational
90 days ago
99.98 % uptime
Today
General RQ Operational
90 days ago
99.96 % uptime
Today
Logins Operational
90 days ago
99.95 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
RQmobile Operational
90 days ago
100.0 % uptime
Today
General Rqmobile Operational
90 days ago
100.0 % uptime
Today
Logins Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Business Intelligence (BI) Operational
90 days ago
100.0 % uptime
Today
Data Connect Operational
90 days ago
100.0 % uptime
Today
Database Replication Operational
90 days ago
100.0 % uptime
Today
RQ Reporting ? Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
99.99 % uptime
Today
Integrated Payments Operational
90 days ago
99.95 % uptime
Today
Bill Pay Operational
90 days ago
100.0 % uptime
Today
Online Payments Operational
90 days ago
100.0 % uptime
Today
Terminal Service Operational
90 days ago
100.0 % uptime
Today
Pay Online Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
MSP (iQ) Operational
90 days ago
100.0 % uptime
Today
First Data Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
Carrier Integration Operational
90 days ago
100.0 % uptime
Today
General Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Rogers Carrier Integration Operational
90 days ago
100.0 % uptime
Today
US Cellular Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Verizon Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Tbaytel Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Telus/Koodo Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Bell/Virgin Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Lucky Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Shaw Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Freedom Carrier Integration Operational
90 days ago
100.0 % uptime
Today
VivaTracker Operational
90 days ago
100.0 % uptime
Today
VT Reporting Operational
90 days ago
100.0 % uptime
Today
POS Entry Operational
90 days ago
100.0 % uptime
Today
Website Log-in Operational
90 days ago
100.0 % uptime
Today
Tracker Operational
90 days ago
100.0 % uptime
Today
Partner Integrations Operational
90 days ago
99.84 % uptime
Today
General Partner Integration Operational
90 days ago
100.0 % uptime
Today
VMI Operational
90 days ago
100.0 % uptime
Today
Warranty Operational
90 days ago
99.37 % uptime
Today
Trade-In Operational
90 days ago
100.0 % uptime
Today
myRQ Operational
90 days ago
100.0 % uptime
Today
eCommerce Operational
90 days ago
100.0 % uptime
Today
Hub ? Operational
90 days ago
99.99 % uptime
Today
Verizon BOPIS Operational
90 days ago
100.0 % uptime
Today
Endless Aisle Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 10, 2025

No incidents reported today.

Jun 9, 2025
Support Case Creation for Emails in Salesforce Currently Down
Resolved - This incident is now resolved. This was due to a Bug on the Salesforce side that was defaulting the send configuration for the automation flow. We have verified the source and have implemented a work around as directed by Salesforce. Tickets are now generating correctly. If you do not get a reply to your created case within 24 hrs, please create a new Support Request with our team at support@iqmetrix.com.
Jun 9, 13:34 EDT
Identified - The issue has been identified and we are working to resolve currently. More updates to follow.
Jun 9, 13:00 EDT
Update - Salesforce has been engaged to help in resolution of the issue. We will provide more updates as they become available.
Jun 9, 12:08 EDT
Investigating - Currently routing for Support emails are not creating cases within our Ticketing System. We are actively working to resolve the issue. Support is still available via chat. More updates to follow.
Jun 9, 11:51 EDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
ISPU Setup Error - Not Enabled Error
Resolved - This incident has ben resolved. We are giving the all clear
Jun 6, 10:16 EDT
Monitoring - Our team believes they have identified the issue and are currently monitoring. We are seeing successes but want to remain in a monitoring state until we confirm full resolution of the issue. More updates to follow.
Jun 6, 10:07 EDT
Update - Our Teams are continuing to investigate the source of the issue. We have engaged additional teams internally. More updates to follow.
Jun 6, 09:53 EDT
Investigating - We are currently seeing an issue with ISPU Setup receiving the error 'In-Store Pick up is not enabled for this company' in Hub. We have engaged our Incident Management Team and are currently investigating. More Updates to follow.
Jun 6, 09:39 EDT
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

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