iQmetrix

All Systems Operational

About This Site

Welcome to the home of iQmetrix system performance. Here, you’ll find real-time and historical data on the iQmetrix system’s status. If there are any interruptions in service or if there is maintenance scheduled for this system, information will be posted on this page.

Have questions or concerns beyond the information provided on this page? Please reach out to the iQmetrix Support team at support@iqmetrix.com.

RQ Operational
90 days ago
99.99 % uptime
Today
General RQ Operational
90 days ago
99.99 % uptime
Today
Logins Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
99.99 % uptime
Today
Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
RQmobile Operational
90 days ago
99.98 % uptime
Today
General Rqmobile Operational
90 days ago
100.0 % uptime
Today
Logins Operational
90 days ago
99.94 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Business Intelligence (BI) Operational
90 days ago
100.0 % uptime
Today
Data Connect Operational
90 days ago
100.0 % uptime
Today
Database Replication Operational
90 days ago
100.0 % uptime
Today
RQ Reporting Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
Bill Pay Operational
90 days ago
100.0 % uptime
Today
Online Payments Operational
90 days ago
100.0 % uptime
Today
Terminal Service Operational
90 days ago
100.0 % uptime
Today
Pay Online Operational
90 days ago
100.0 % uptime
Today
Integrated Payments Operational
90 days ago
100.0 % uptime
Today
MSP (iQ) Operational
90 days ago
100.0 % uptime
Today
First Data Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
100.0 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
Carrier Integration Operational
90 days ago
99.99 % uptime
Today
General Carrier Integration Operational
90 days ago
99.98 % uptime
Today
Rogers Carrier Integration Operational
90 days ago
100.0 % uptime
Today
US Cellular Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Verizon Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Tbaytel Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Telus/Koodo Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Bell/Virgin Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Lucky Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Shaw Carrier Integration Operational
90 days ago
100.0 % uptime
Today
Freedom Carrier Integration Operational
90 days ago
100.0 % uptime
Today
VivaTracker Operational
90 days ago
100.0 % uptime
Today
VT Reporting Operational
90 days ago
100.0 % uptime
Today
POS Entry Operational
90 days ago
100.0 % uptime
Today
Website Log-in Operational
90 days ago
100.0 % uptime
Today
Tracker Operational
90 days ago
100.0 % uptime
Today
Partner Integrations Operational
90 days ago
100.0 % uptime
Today
General Partner Integration Operational
90 days ago
100.0 % uptime
Today
VMI Operational
90 days ago
100.0 % uptime
Today
Warranty Operational
90 days ago
100.0 % uptime
Today
Trade-In Operational
90 days ago
100.0 % uptime
Today
myRQ Operational
90 days ago
100.0 % uptime
Today
eCommerce Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
100.0 % uptime
Today
Verizon BOPIS Operational
90 days ago
100.0 % uptime
Today
Endless Aisle Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 15, 2026

No incidents reported today.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026
Resolved - This incident has been resolved.
Feb 7, 14:32 EST
Monitoring - Our teams believe the issue is now resolved, however we are monitoring before calling an all clear.
Feb 7, 14:13 EST
Update - Our team deployed a mitigation step but it did not resolve the issue and we are continuing to investigate.
Feb 7, 12:37 EST
Identified - The RQmobile login issues are being caused by degradation in the Microsoft WestUS region. We're actively investigating mitigation options.
Feb 7, 10:57 EST
Investigating - Our team's are aware of the issue with RQmobile login's and are working to identify the cause.
Feb 7, 10:21 EST
Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Resolved - We have been given the all clear on this issue. Support Chat should now be performing normally. If you are still experiencing issues please let us know via support@iqmetrix.com
Feb 3, 18:15 EST
Update - Messaging functionality within Support and Community remains unavailable due to an ongoing issue with Salesforce who is currently working to resolve this. We are monitoring and will provide updates as they become available to us. Please continue to direct all Support inquiries to support@iqmetrix.com
Feb 3, 17:40 EST
Update - Messaging functionality within Support and Community is unavailable due to current ongoing Status issues with Salesforce. We are monitoring and will provide an update as soon as service is restored. Please continue to direct all Support inquiries to support@iqmetrix.com
Feb 3, 16:58 EST
Identified - Currently Messaging functionality within Support and Community is unavailable. This is due to current ongoing Status issues with Salesforce. We are monitoring and will provide an update as soon as service is restored. Until that time, please direct all Support inquiries to support@iqmetrix.com
Feb 3, 14:44 EST
Investigating - We are currently investigating the Support Chat feature not working
Feb 3, 14:40 EST
Resolved - This incident has been resolved.
Feb 3, 14:28 EST
Update - We are now calling the all clear. This incident is now resolved. If you have any lingering issues please reach out to our Support Team.
Feb 3, 14:26 EST
Investigating - We are currently investigating an issue that is causing errors and latency with multiple services including Carrier Integration
Feb 3, 14:22 EST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.